Faulty goods, or goods damaged before receipt by the customer, can be returned within 30 days of the initial purchase.
Products can be returned for any reason within 14 days of the initial purchase, please contact us before returning your item to receive a returns code.
Any return postage costs for unwanted items will be paid by the customer.
Sealed products and accessories must be returned in their original packaging, undamaged and unopened.
Products not returned in this condition will be refunded at 50% of the sale value. This does not apply to items being returned due to manufacturing faults or items received by the customer already damaged.
Please contact us if you need to arrange a return.
Our returns address is: Gigantic Toy Box, Returns Department, Unit 1, 50 James Road, Tyseley, Birmingham, B11 2BA